Chandelle Lord
Property Consultant

Real Estate is most definitely a business about people which is exactly why Chandelle Lord joined the Professionals Real Estate team in Ermington.

Her background as a relationship manager for Professionals Real Estate Head Office, combined with her passion for the real estate industry, has given Chandelle all the knowledge and expertise to excel in her role as a Professional Property Consultant.

Confident, enthusiastic and empathetic, Chandelle demonstrates her ability to build relationships from the minute you meet her. With her friendly and engaging personality, she is a joy to deal with and you will know immediately that she will do everything she can to exceed her clients expectations and offer you the best customer service in the industry.

Chandelle believes that true success in real estate comes from honest and open communication and the ability to remain professional in all situations. She is highly trained and believes strongly in always improving her skills so she can always be at the forefront of the industry. This is just another example of the very high standards Chandelle sets for herself and her immaculate attention to detail.

Chandelle welcomes all enquiries via the following methods: Mobile: 0450 901 478 Office: 02 9898 0400 Email: chandelle@ermingtonrealestate.com.au

Or to know more about Chandelle and the Ermington / Dundas NSW area please feel free to follow her at: www.facebook.com/chandelle.lord


Chandelle's Recent Professionals Awards & Recognition:

  • 4 Million Dollar Award - (January - March 2011)
  • Top 10% Brokerage (2010 - 2011) Eastern Seaboard

Testimonials

Dear Chandelle,

I would like to take this opportunity to thank Chandelle Lord from Professionals Real Estate for her outstanding efforts in the sale of my house at 12 Macarthur Street, Ermington.

Without a doubt one of the most important factors when choosing an agent was to ensure I achieved the best sale price possible, as quickly as I could. I was extremely pleased to realise very early in the process that the negotiation skills of Chandelle made it possible to achieve a result that was over the asking price, and this result was achieved in just three days! Needless to say I found herto be highly experienced, highly trained and highly professional.

On top of this great result I was also very happy with the marketing she suggested. The photos showed my house at its best and the ad was compiled so well that I would have been very happy to buy my own place! I believe her experience in this area certainly helped in getting a price beyond what I ever expected.

With such a positive experience all round I would have no hesitation in recommending Chandelle Lord to manage the sale of your home. She was positive, skilful and most of all delivered on her promises.

Ross McLaren

Dear Professionals Real Estate,

What brought our attention to Professionals at Ermington were the recent sales of properties similar to ours that were selling above the asking price. Once we met with Chandelle Lord we were impressed by her knowledge of the area, experience in real estate and comfortable approach to the selling and buying process.

We consulted with another real estate in the area for a second opinion and the house was valued considerably less than what we were expecting...Panic set in! Chandelle spent time going through the sales of similar properties in the area and the valuable features of our property, and assured us that the decision we were making to go with the Professionals would produce the results we were after.

3 weeks later the house went on the market, we received an overwhelming response to the marketing of our house which helped to generate good interest in the property. One week after the first open house, the contract had been signed and we received above the price we were hoping for. The negotiation skills and fantastic customer service ability of Chandelle no doubt was a major factor in the quick and successful sale of our property.

Chandelle was genuinely interested in the sale of our property, she was honest and open throughout the process and provided great advice for the success of an open house and bringing value to the property.

We would definitely recommend using the Professionals at Ermington and especially Chandelle for the sale of your property. You will be put at ease by her friendliness and expertise in the Ermington area.

Melissa & Daniel Mirabile

Dear Chandelle,

I am writing to express my sincere appreciation for the way in which you handled the sale of my home at 3 Kingsford Street in Ermington.

I was very pleased with the helpful, professional and courteous manner in which you helped me through the sales process and also for the care you showed when meeting with my family members. You were so very kind and made the whole process trouble-free.

On top of the excellent service I received, I was extremely surprised and more than thrilled with the selling price. When you told me we had an offer for the full asking price I was amazed and overjoyed. I have no doubt it was your hard work and experience that gained me such a great result.

With such a great experience, excellent service and a fantastic result beyond my expectations I would have no hesitation in recommending Chandelle to any future prospective client.

Jean Robinson

Attention: Chandelle Lord

When we decided to sell our house it was the most significant financial decision we had made in our lives. We wanted to ensure that the marketing of the property would have the best possible chance of attracting the maximum number of buyers and getting a very good sale price. We did our research and met with several different agents.

There were significant differences in what the various agents believed was a realistic price for our home, as much as 10-12% in one case. We also felt that some agents were a lot more focused on looking after their list of buyers, rather than getting the best price for our property.

In the end we decided to go with The Professionals - Ermington, we felt they offered the best value for money and would be capable of getting the price range we were seeking. They knew the market very well, had a realistic view of what was required to market the property and had a great track record of selling properties for good prices in our area. We were not disappointed in choosing to sell through Chandelle. She gave our property a great deal of exposure at a reasonable price, over a period of five open house inspections, almost all had a double figure number of visitor groups. On one open house we had 23 different groups (60+ people) inspect the property, which was a great indicator that Chandelle was doing plenty of marketing on our behalf. The Professionals - Ermington provided detailed feedback and kept our expectations at a realistic level. Whenever we had concerns, we were able to discuss them at almost any time in a frank and open manner. Chandelle was prompt in returning calls and providing feedback from open house inspections and keeping us up to date.

We would not hesitate to recommend Chandelle from the Professionals - Ermington for the sale of your property. Her expertise, experience and advice were spot on, and her approachability, service and value for money was first rate. She was also able to sell our property at a good price that we were very happy with and the house was only on the market for a little over a month before it sold.

Natalie & Keith Lawton

Hi Brad,

Just a quick note to notify you of the most amazing customer experience our family have ever had in our life.

I contacted Chandelle Lord a little while ago to help my Nanna sell her house at 53 Evans Road, Dundas. My Nanna has been there for 53 years and very much reluctant to move every time we suggested. However the house is very dangerous for her because she cannot get around with the steps and big yard on her walking frame.

I contacted Chandelle to notify her that we required an evaluation on the house and told her of my Nanna's reluctance to move. From this point forward we were amazed by her service.

Chandelle conducted an appraisal and sat down with our family to discuss. We were blown away with her relaxed/professional and uncomplicated way of explaining the pros and cons of moving and what it would take it we were to sell. At no point did we feel pressured by her. Chandelle immediately picked up on the situation which was to talk to the family at large and then communicate the same thing to my Nanna at a personal level.

My Nanna was in hospital and Chandelle met with her to explain the evaluation and go through the idea of a move with her. My Nanna instantly felt at ease with Chandelle and said yes straight away. (after all these years of us begging her).

Moving forward, Chandelle was instrumental in communicating with us at all times and advising us to the point where she would visit Nanna and comply to our rules of (if you think Nanna can't hear what you have said just say it again until you think she understands).

The selling of the house was so very streamlined/professional and done with pure ease. She was also instrumental in helping us find and purchase another place for Nanna. She has constantly visited Nanna and kept up the wonderful service. At no point did we feel nervous or uneasy about putting all we have in her hands. Especially our precious Nanna.

My Nanna is now packing up her 53 years of possessions in her house with great excitement. We thought we would never see this day and it could not have been done without the assistance of Chandelle. We even received a visit from her yesterday to see how it was all going!

We can't thank you enough Chandelle! You truly live up to the company's name "Professionals". We will definitely be recommending you to our friends!

Kind Regards,

Lisa Duhigg (Nanna Jean's Grand Daughter)

Dear Chandelle

Just a quick note to thank you for your assistance in selling our home at 32/33 Monroe Street Ermington.

We were very pleased with your continued dedication to the sale of our home. You went about your job of getting people to inspect our property, and in the end achieved a sale price that we were absolutely thrilled with. It was well above any other offer and this made us extremely happy for our future plans.

You communicated with us very well throughout the sale and I was pleased with your feedback and honest approach.

Never having sold a property before we weren't exactly sure what to expect but we are extremely happy with the sale price and are also pleased with your service all around.

We'd have no hesitation in recommending you and your team at Professionals to any future seller.

Joshua, Christy & Jayden Ferguson

To Whom It May Concern:

I wish to write and formally thank Chandelle Lord from Professionals Real Estate for her hard work and professionalism while handling the sale of our home.

We had heard of the good reputation of the Professionals office and were pleased when we met Chandelle as she seemed very genuine and did not talk a lot of 'wish-wash' like some other agents we'd met.

We felt she was honest with our market appraisal, not trying to overestimate what our final position would be, and seemed understanding of our situation so we engaged her as our real estate agent.

She worked very hard throughout the campaign, always providing me with prompt feedback and ensuring we were kept up to date with our weekly written reports. This information was very helpful when we needed to make a decision about offers that were presented to us.

In the end our place sold and we were certainly confident that Chandelle had negotiated us the best price the buyer would pay. The entire sales process was handled well and although was a bit nerve-racking for me, Chandelle worked very hard to ensure we achieved the most we could. It certainly is nice to know you have an experienced agent in your corner when going through this process.

Being the first time I have sold a home, I can say our first experience with Chandelle and The Professionals was a very good one. Hard working, honest and genuinely caring of my situation, I would definitely recommend Chandelle to other people about to do the same thing.

Kate Lynch (via email)

Through quite extensive research into agencies in our area it was clear to us that Professionals Ermington were the clear leaders in terms of numbers of properties sold. We wondered about the actual sales results they were achieving but after meeting with Chandelle we realised her previous sales history was commendable.

We engaged Chandelle to sell our beloved family home and were immediately pleased with her professionalism, knowledge base and high standards for marketing and presentation.

We felt that her market appraisal was fair and honest and she explained the process of selling well. We have purchased a number of properties but we knew selling our first family home would be an emotional experience.

Chandelle was thorough in her communications with us and although we were only on the market for a week, we felt informed every step of the way. We felt that the marketing was first class, even we were surprised how good our house looked when the photographs arrived!

We would like to praise Chandelle for her negotiation skills. We received some low offers initially but Chandelle was immediately aware when the right offer came along and together we negotiated to a final sale price that we were absolutely delighted with.

Chandelle attended to our every need with a warm smile and genuine interest towards my family and the selling of the house which is often hard to find. We commend the efforts of Professionals Ermington and would recommend Chandelle for anyone looking to sell with someone who goes that extra step to ensure satisfaction.

We would be happy to discuss this matter further and can be contacted on 0410 366 354.

Yours Sincerely,

Liam, Jackie, Ayla & Ronan Bennett

Hi Chandelle & Support staff at Professionals Ermington,

I would like to thank you all for the wonderful job that you did selling my property. Whilst selling a home is a stressful period in anyone's life, you all made the process so much easier, in particular Chandelle's commitment to customer service and effective timely communication kept me up to date at all times during the process. Whilst the timing of the sale was not perfect, the team at Professionals Ermington ensured that the best possible price was achieved in the current market within the time frames that were required. Both Chandelle and Steven conducted dealings with purchasers and myself the vendor, in a professional and ethical manner which has restored my faith in real estate agents! I would not hesitate to recommend Ermington Professionals to anyone considering selling their home in the area.

Regards,

Kieran Davies